Email us at kuzostudiosph@gmail.com. We usually reply within two working days. Tell us your iPhone model and iOS version if something isn't working.
Your journal
Do I need an account?
No. TodayI works the moment you open it. You only need to sign in with Apple or Google to post to the World feed or to buy Premium.
Who can see my entries?
Every entry is Personal unless you choose Global. Personal entries are never shown to anyone else. Global entries appear in that day's World feed with your username.
Can I make a Global post Personal again?
Yes, on the day you posted it: tap the Global badge on the post. It leaves the feed, and links to its photos and videos stop working.
Will I lose my journal if I get a new phone?
With Premium, your journal is backed up to the cloud and restored when you sign in on the new phone. Without Premium, your entries are kept on your iPhone and are included in your iCloud or computer backup, so restoring a backup to the new phone keeps them.
Why don't I get the evening reminder?
Open the Notifications tab and tap Turn On, or turn notifications on for TodayI in the iPhone Settings app.
The World feed
How do I report a post or comment?
On a post, tap the … menu and choose Report. On a comment, press and hold it and choose Report Comment. We review every report, and you won't see that person again.
How do I block someone?
Use Block in the same menus. Their posts and comments are hidden from you straight away. To undo a block, email us.
Why is a post blurred?
Posts with sensitive language, or that their author marked as sensitive, are blurred until you tap to view them.
Premium
How do I cancel?
Open the Settings app, tap your name, then Subscriptions, and choose TodayI Premium. Premium stays active until the end of the period you've paid for.
I bought Premium but don't have it.
Open the Premium screen and tap Restore Purchases, signed in to the same Apple ID you bought it with.
Can I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
Your account
How do I delete my account?
Tap Profile on the Home screen, then Delete Account. This permanently deletes your profile, entries, photos, videos, voice notes and comments from our servers. Details are in the Privacy Policy.
If you're struggling
TodayI isn't a crisis service. If you're thinking about harming yourself, or you're in danger, please contact your local emergency number or a crisis line in your country right away.