You can permanently delete your PawsScript account and all associated cloud data at any time. This applies to both the iOS and Android versions of the app.
This immediately and permanently deletes your account and all cloud-synced data from our servers. Any data stored only on your device is also cleared.
If you no longer have the app installed, or are unable to complete the in-app steps, you can request deletion by emailing us:
Please send the request from the email address associated with your PawsScript account (the one used to sign in with Google or Apple) so we can verify and locate your data. We will confirm once the deletion is complete, typically within 7 days.
| Data | Deleted? |
|---|---|
| Account (email, sign-in credentials) | Yes |
| Pet profiles, vaccines, prescriptions synced to the cloud | Yes |
| Subscription status | Yes |
| Locally stored data on the device used to make the request | Yes |
| Locally stored data on other devices where the app remains signed out | Not automatically — clear it from within the app on that device, or uninstall |
This action cannot be undone. For details on what we collect and how it's used before deletion, see our Privacy Policy.